Imtech Industrial Services
Issue 11 2011
Imtech IS aims to always be the first choice of the customer. The business provides innovative and leading technology solutions for the industrial market, which can encompass a broad range of applications and process areas.
By working closely with a client and immersing itself deeply in both that client’s primary and/or secondary business operations, Imtech Industrial Services provides a range of services designed to continuously improve production and business efficiency. For Imtech Industrial Services, success is defined by key words that the business always works towards – safety, availability, quality and reliability.
“Essentially the Imtech Industrial Services business unit supplies the industrial market,” explains Jan Koopman, regional director at the company. “This is naturally a market with huge variety, meaning that we work to provide solutions for production processes in terminals, water and utilities, energy and environment, food and feed, chemicals, and oil and gas. All of these sectors differ a great deal from each other as the laws and regulations are not the same, which means that we always have to focus on our high safety, reliability and quality.
“At Imtech we pride ourselves on offering technical innovative technical solutions that solve our clients’ problems. We provide appropriate technical total solutions because they deepen themselves in the primary and/or secondary (business) processes of our clients. This can really range from engineering and professional multidisciplinary project management through to automation, installation and maintenance.”
Looking at the success of the business in delivering these solutions, Jan explains that there are a number of strengths that set it apart from its competitors: “Combining and sharing knowledge and experience while developing new services and products are the central points of what makes our organisation so strong,” he says. “We have made sure that we’ve equipped the entire business structure and our process so that we can be of optimal service to our clients. We offer them one contact in our company, clear deals and transparent contracts.
“Furthermore, our customers are more and more focusing on their own core business and are increasingly outsourcing maintenance work to specialised companies,” he continues. “Imtech supplies (field) engineering, complementary of what makes our organisation so strong,” he says. “We have made sure that we’ve equipped the entire business structure and our process so that we can be of optimal service to our clients. We offer them one contact in our company, clear deals and transparent contracts.
“Furthermore, our customers are more and more focusing on their own core business and are increasingly outsourcing maintenance work to specialised companies,” he continues. “Imtech supplies (field) engineering, complementary and aimed at the functionality of the plant, and our clients can call us in to resolve problems or failures 24 hours a day, seven days a week.” Our service professionals are able to meet the expectations from our customer continuously.
Imtech Industrial Services is one of four businesses units operating within Imtech Netherlands, the other three being Imtech Building Services (building market), Imtech Special Market Solutions (innovative concepts) and Imtech Contracting (EPC projects). With technology playing an increasingly important role in modern society Imtech Netherlands provides integrated technology solutions from a multidisciplinary approach. Combining the worlds of technology and electrical and mechanical engineering, the business offers its clients intelligent solutions ranging from consulting and design through to implementation, management, maintenance, commissioning and start-ups
Imtech Industrial Services presently employs 1500 people throughout the Netherlands. This scope of operations ensures that the business can provide total technical services at every level required from clients as well as the development of large multidisciplinary co-operation projects and innovative tailored or bespoke services. As well as technology the business is equally aware of the environmental footprint of its activities, and as such offers a number of solutions that contribute to a sustainable society particularly in the fields of energy and the environment.
“Knowing what the client wants, and helping them with solving tomorrows questions is one of the most important parts of being a business partner now, and this is what we focus on at Imtech Industrial Services,” says Jan. “Being the first choice of our customers and performing as a reliable partner that’s our drive, and that’s were integratorwe can make the difference.”
Imtech Netherlands is one of the listed European technical services providers of Imtech NV and it, and in turn Imtech Industrial Services, benefits from its experience and reputation. “Imtech is recognised as a European system integrator for information and communication technology, industrial automation, systems technology and electrical and mechanical engineering,” Jan comments. “It employs over 25,000 people in the UK, Benelux, Germany, the Nordic countries and Spain and achieves an annual turnover of approximately five billion euros.
“Imtech designs, implements and maintains integrated ICT solutions in a variety of areas including technical automation, process automation, data communications and telecommunications and specific IT trajectories. It also provides both integrated and mono-disciplinary, technologies such as electrical engineering, mechanical engineering, system and distribution technology, safety technology, high-tension and energy solutions (energy contracting), analysing and metering technology, fire security, processing and environmental technology. Throughout all of these services Imtech is renowned for offering added value with integrated technical maintenance and management in all its dimensions with a remarkably singular focus on the customer communication process.”
By exploiting the skill of its own employees and its reputation in the Netherlands, together with the benefits of belonging to a group such as Imtech, Imtech Industrial Services has established itself with clients across a number of markets. In fact, a mark of its service level can be read in the fact that more than 50 per cent of its business comes from return clients, as well as its participation in a large number of important projects. As the business looks to the future, with plans in place to continue to expand, it is clear that this reputation will only grow and that the Imtech name will remain synonymous with quality for many years.
Imtech Industrial Services
Services: Multidisciplinary system integrator